FlightSense

Privacy Policy

A plain-language summary of the data we hold and why. The full policy is being finalised ahead of public launch.

What we collect

Your email and sign-in identity (via Clerk), and the flights you add — flight number, date, route, booking reference, and traveller count. When a flight is disrupted we store the disruption and the compensation we calculate.

Why

To watch your flights, work out what you're owed, and tell you about it. We only use your data to run the service for you.

Who processes it

We use trusted providers to run FlightSense: Clerk (sign-in), Neon (database), FlightAware (flight status), Anthropic / OpenAI / Cohere / Pinecone (the AI that cites the law), Resend (email), and Sentry (error monitoring). We do not sell your data.

AI and human review

Compensation is calculated by AI grounded in the real regulation, and a person reviews every payout before we confirm it (GDPR Article 22). We never send passenger personal data to our error monitoring.

Your rights

You can ask us to show or delete the data we hold about you. Contact us and we'll action it. Public share links you create show only an amount, flight number, and the cited law — no personal details.

Contact

Reply to any FlightSense email, or contact privacy@flightsense.ai.

This is an interim summary, not the final privacy policy or DPIA.